Five Star Service

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Your Best Value Carrier

Five Star Service

President's Message

The Fleet Way

Five Star Service

Fleet Transit, Inc. strives to be our customers "best value carrier". The key to achieving that goal is to provide "Five Star Service", 365 days a year, 24 hours a day. We know that if we are going to earn our customers business and more importantly, keep our customers business; we have to give them more than what they expect.

There will always be someone willing to cut a rate or otherwise "buy business". While we can not control those efforts, we can give our customers a level of service with which they are so happy; they are not willing to consider other options.

Everything we do is designed to do just that. Our investment in technology, equipment, training and people is directed toward doing all of the things our customers would desire, if they could paint the perfect picture. We picture ourselves as the perfect partner. Our vision of what we need to do to exceed our customer's expectations proves to be a winning philosophy; just ask one of our many satisfied customers.

By providing Five Star Service, every single day of the year, our customers are confident that we will be there for them, even in times of extreme need. When others fail, we succeed. And it is not magic. It is the result of honest and open communication, so that we make sure we understand what our customers want, communicate clearly what we can do to meet their needs and then deliver as promised.

Our dispatch office is open 24/7. We are large enough and flexible enough to respond to almost anything. Even our competition calls us for support when then are unable to meet their delivery requirements. By building on this winning blueprint, we have continually improved our standing in the eyes of our customers and our peers.

But our work is never done. We are never satisfied and we work every day to be better than yesterday. If you don't know what Five Star Service is, call us today. We will be happy to show you what we can do.

Fleet Transit, Inc.| 3400 Fairfield Road, Baltimore, MD 21226 | 410.355.7910
Copyright © 2012 Fleet Transit, Inc.